How to Access Business Manager If Your Account Was Stolen

Cases where a Facebook account or Business Manager gets compromised are becoming increasingly common. In such situations, it’s critical to act quickly to recover a Facebook account and regain control over business assets.

If you cannot access your ad accounts, pages, or see unfamiliar admins, the steps below explain how to restore access and safely log back into your Facebook business account.

1. Account recovery — restoring account access

The first step is to confirm the account breach via official Meta recovery forms. Select the option indicating that your account was hacked and follow the identity verification process.

Always perform recovery from a trusted device and stable IP address. Multiple failed attempts or rapid geo changes can slow down the process. Once access is restored, review all assets inside Facebook Business Manager.

2. Remove rogue admins — clean up unauthorized access

After regaining control, immediately review user roles and permissions. Attackers often add extra admins or partner Business Managers to maintain access.

Remove all unknown users, revoke suspicious integrations, and audit connected ad accounts and pages. For long-term safety, many advertisers prefer using structured setups like Facebook autoreg accounts with bindings, where access control is predefined.

3. Enable 2-FA — secure your account

The final mandatory step is enabling two-factor authentication. Use an authenticator app instead of SMS, as SMS-based security is easier to compromise.

Store backup codes securely and restrict Business Manager access to trusted environments only. For additional protection, logins via mobile 4G/5G proxies help reduce the risk of future takeovers.