Terms of use
Key rules for using CrazyFB.shop, placing orders, receiving digital products and interacting with the Store.
CrazyFB.shop User Agreement
Please read this User Agreement carefully before using CrazyFB.shop, registering an account, or purchasing digital products.
This Agreement governs the use of CrazyFB.shop, placing and paying for orders, receiving digital products, contacting support, and the principal rights and obligations of Users and CrazyFB.shop.
By using the website or placing an order, the User confirms that they have read and accepted this Agreement.
| ☑️ Replacement Policy Product verification rules, claim deadlines, and grounds for replacement are set out on a separate CrazyFB.shop page. ➡️ View Replacement Policy |
✅ CrazyFB.shop Guarantees Information about guarantee terms, how the store operates, and additional trust measures is provided separately. ➡️ View Guarantees |
Contents
1. General Provisions
1.1. This User Agreement sets out the main rules for using CrazyFB.shop and purchasing digital products offered on the website.
1.2. By using CrazyFB.shop, registering an account, adding funds to their balance, or placing an order, the User confirms their acceptance of this Agreement.
1.3. If the User does not agree to this Agreement, they must stop using the website and refrain from placing an order.
1.4. This Agreement applies together with the description of the relevant product and the terms of the “Replacement Policy” and “Guarantees” pages in effect at the time of purchase.
1.5. Additional conditions may apply to certain product categories or individual products and will be stated in the relevant product listing. The User must review them before placing an order.
1.6. Where a particular product has special requirements concerning verification, contents, delivery time, or other characteristics, those requirements apply to the relevant order.
2. Terms and Definitions
CrazyFB.shop / Store — the CrazyFB.shop website and service through which Users can browse the catalog and purchase the digital products offered.
Administration — the individuals responsible for operating CrazyFB.shop, processing orders, supporting Users, and managing the service.
User — a person who visits CrazyFB.shop or uses its features.
Buyer — a User who has placed an order on CrazyFB.shop.
Consumer — an individual purchasing a product for purposes not directly related to business or professional activity, where consumer protection law applies to the relevant transaction.
Digital Product — an intangible product supplied electronically, including accounts, access credentials, Business Manager / BM, Fan Pages, Instagram accounts, proxies, virtual cards, digital files, data, and other items listed in the CrazyFB.shop catalog.
Product Listing — the description of a particular item, including available specifications, contents, GEO, price, quantity, and other product details.
Order — a request submitted by a Buyer to purchase one or more products.
Instant Delivery — the automatic provision of a digital product after payment has been confirmed.
3. Website and Account Use
3.1. The User must provide accurate information necessary for registration, placing an order, receiving a product, and contacting support.
3.2. The User is responsible for keeping their account credentials, email account, and other linked services secure.
3.3. The User must not give third parties access to their account where doing so could lead to unauthorized use of their balance, orders, or other information.
3.4. If the User discovers unauthorized access or suspicious activity, they should promptly contact CrazyFB.shop support.
3.5. Actions carried out through the User's account before unauthorized access is reported may be treated as the User's own actions unless the circumstances indicate otherwise.
4. Digital Products and Product Information
4.1. The characteristics of a purchased product are determined by the information in its Product Listing at the time the order is placed.
4.2. Before purchasing, the User must review:
- the product name and description;
- its contents;
- GEO and other specifications, where stated;
- delivery terms;
- specific verification requirements;
- conditions of use;
- replacement and guarantee terms.
4.3. If the User is uncertain about a product's specifications or suitability for a particular purpose, they are encouraged to contact CrazyFB.shop support before ordering.
4.4. Some digital products offered on CrazyFB.shop may be sourced from third-party suppliers. CrazyFB.shop does not claim to be affiliated with third-party platforms unless expressly stated on the website.
4.5. CrazyFB.shop does not engage in hacking, unauthorized access to third-party information systems, or other activities aimed at unlawfully obtaining third-party data.
4.6. The User is responsible for the lawfulness of the purposes for which a digital product is purchased and used, as well as for complying with third-party platform and service rules after receiving the product.
4.7. The User's responsibility for subsequent use of a product does not exclude CrazyFB.shop's obligation to deliver the paid product in accordance with its description and the Store's rules in effect when the order was placed.
5. Placing Orders and Payment
5.1. The Buyer selects the product, quantity, and other available order options.
5.2. Before paying, the Buyer must verify that they have selected the correct product and reviewed its description.
5.3. By placing and paying for an order, the Buyer confirms that they have reviewed:
| ☑️ this User Agreement; | ☑️ the description of the selected product; |
| ☑️ the current Replacement Policy; | ☑️ the current Guarantee terms. |
5.4. Orders are paid for using cryptocurrency through the payment method available on CrazyFB.shop. The specific cryptocurrency, network, amount, and payment details are shown to the Buyer during checkout or on the payment page.
5.5. Before sending a payment, the Buyer must verify the selected network, address, amount, and other payment details.
5.6. An order is considered paid once the required confirmation has been received from the relevant cryptocurrency network or the payment processing service used.
5.7. CrazyFB.shop does not control the operation of cryptocurrency networks, wallets, exchange services, payment providers, or other external services through which a payment may pass.
5.8. Network fees, third-party service fees, confirmation times, and other transaction details may depend on the selected network and the service used by the Buyer.
5.9. If the Buyer sends a payment to an incorrect address, through an unsupported network, in an incorrect currency, or with other incorrect parameters, the possibility of locating or recovering that payment depends on the technical circumstances of the transaction and cannot be guaranteed.
5.10. If there is a problem confirming a payment, the Buyer is encouraged not to make another payment before contacting CrazyFB.shop support.
6. Delivery of Digital Products
6.1. Most CrazyFB.shop products are delivered digitally and instantly after payment confirmation.
6.2. A product is deemed delivered when the relevant information becomes available to the Buyer through their account, the order page, or another delivery method provided by CrazyFB.shop.
6.3. After receiving a product, the Buyer must carry out its initial verification in accordance with the requirements for the relevant product and the “Replacement Policy” page.
6.4. A different delivery time or method may apply to individual products. This information is stated in the product description or communicated to the Buyer separately.
7. Replacements, Guarantees, and Refunds
| ⚠️ Important This User Agreement does not establish separate replacement, guarantee, or refund procedures for CrazyFB.shop. The Store's internal policies on these matters are set out on the current “Replacement Policy” and “Guarantees” pages. |
7.1. Before placing an order, the Buyer must review the “Replacement Policy” and “Guarantees” pages.
7.2. The terms on those pages in effect at the time of purchase form part of the rules applicable to the relevant order.
7.3. After receiving a digital product, the Buyer must verify it using the method and within the deadlines specified in the current CrazyFB.shop policies.
7.4. Given the digital nature of the products, CrazyFB.shop's internal policies do not provide for a standard refund after a digital product has been delivered, unless otherwise expressly provided in the terms for the specific product, the “Replacement Policy” or “Guarantees” pages, or mandatory provisions of applicable law.
7.5. A digital product may be replaced only if the requirements, deadlines, verification procedure, and other conditions on the “Replacement Policy” page are met.
7.6. CrazyFB.shop's guarantee terms apply only to the extent and subject to the conditions published on the “Guarantees” page.
7.7. Refunds, compensation, replacements, or other remedies are provided only in circumstances covered by the current CrazyFB.shop policies or mandatory provisions of applicable law that cannot be varied by agreement.
7.8. If the User fails to comply with the verification procedure, claim deadlines, or other mandatory requirements of the replacement policy for the relevant product, CrazyFB.shop may decline a replacement under its internal procedure where the policy permits this.
7.9. This section does not replace or restate the “Replacement Policy” or “Guarantees” pages. The User should consult the current content of those pages for the specific terms.
➡️ Replacement Policy ➡️ CrazyFB.shop Guarantees
8. Use of Third-Party Platforms and Services
8.1. Some CrazyFB.shop products are used with third-party services and infrastructure, including Facebook / Meta, Instagram, advertising systems, payment services, proxy services, and other platforms.
8.2. CrazyFB.shop does not own those third-party platforms and does not control their rules, algorithms, verification procedures, or technical infrastructure.
8.3. Third-party platforms may independently change:
- terms of use;
- algorithms and verification mechanisms;
- limits;
- functionality;
- interfaces;
- regional restrictions;
- requirements for accounts or other digital data.
8.4. CrazyFB.shop cannot guarantee that a third-party service's rules or technical decisions will remain unchanged after a product has been delivered to the Buyer.
8.5. The User is responsible for assessing whether the purchased product is suitable for their intended purpose and complies with the requirements of the platform on which they intend to use it.
8.6. Actions, restrictions, suspensions, or checks imposed by a third-party platform after the Buyer has received and used a product are assessed in light of the specific product terms and the “Replacement Policy” and “Guarantees” pages.
9. User Rights and Obligations
The User agrees to:
- review the product description before purchasing;
- select a product that meets their required specifications;
- follow the initial verification rules;
- comply with replacement claim deadlines;
- keep received digital data secure;
- provide support with accurate information about the order and the issue encountered;
- comply with applicable law;
- take account of third-party platform and service rules.
The User has the right to:
- receive the paid product in accordance with its description;
- access information about the product's characteristics before purchasing;
- contact CrazyFB.shop support;
- request a replacement or invoke guarantee terms in accordance with the relevant CrazyFB.shop pages;
- exercise any other rights granted by mandatory provisions of applicable law.
10. Prohibited Use
The User agrees not to use CrazyFB.shop or products purchased through it for activities prohibited by applicable law.
In particular, CrazyFB.shop must not be used for:
- unauthorized access to third-party information systems or data;
- fraudulent activities;
- distribution of malicious software;
- infringement of third-party rights;
- attempts to disrupt the website or its technical infrastructure;
- unauthorized circumvention of CrazyFB.shop's own technical restrictions;
- abuse of support, replacement, or payment dispute procedures.
Where there are indications of a violation or abuse, the Administration may take measures necessary to protect CrazyFB.shop and other Users to the extent permitted by applicable law.
11. User Responsibility
11.1. After receiving a digital product, the User is responsible for:
- keeping the received data secure;
- their actions involving the product after delivery;
- their chosen method of use;
- following initial verification instructions;
- transferring the product or related data to third parties;
- complying with applicable law;
- complying with third-party platform rules.
11.2. CrazyFB.shop does not control the User's actions after delivering a digital product to them.
11.3. The User independently decides how to use the product thereafter and is responsible for their own actions.
12. CrazyFB.shop Responsibility
12.1. CrazyFB.shop undertakes to deliver the paid product in accordance with its description and the Store's policies in effect when the order was placed.
12.2. Requests concerning quality, verification, replacements, or guarantees are reviewed in accordance with the “Replacement Policy” and “Guarantees” pages.
12.3. When reviewing a request, CrazyFB.shop may take into account:
- whether the Buyer followed the required verification method;
- when the request was submitted;
- the evidence and order details provided;
- the Buyer's actions after receiving the product;
- the specific terms applicable to the product.
12.4. CrazyFB.shop is not responsible for consequences caused by the User's independent actions after delivery, where the issue arose from those actions and does not fall within the current replacement or guarantee terms.
12.5. The limitations of responsibility in this Agreement apply only to the extent permitted by applicable law.
13. Technical Operation of the Website and External Services
13.1. CrazyFB.shop aims to maintain the stable operation of the website and its automated product delivery system.
13.2. Certain CrazyFB.shop features may be temporarily unavailable due to:
- scheduled or unscheduled maintenance;
- software updates;
- server or network infrastructure failures;
- hosting provider operations;
- third-party payment system failures;
- technical issues affecting other external services.
13.3. If delivery of a paid order is delayed, the Buyer is encouraged to check the payment status and contact support before placing another order.
13.4. A technical delay does not, by itself, cancel a confirmed order.
14. Rights of the CrazyFB.shop Administration
The Administration may:
- change the Store's product range;
- add or remove products;
- change prices before a particular order is placed;
- temporarily suspend sales of individual items;
- carry out maintenance;
- update website functionality;
- request additional information necessary to review a support request;
- take action against abuse and violations of this Agreement.
A price change after payment confirmation does not change the price of an order that has already been paid for.
15. Personal Data and Communications
15.1. When using CrazyFB.shop, the User may provide data necessary for registration, placing an order, making payment, receiving a product, and obtaining support.
15.2. Such data may be processed to the extent necessary to operate the service, fulfill orders, prevent abuse, and communicate with the User.
15.3. Personal data is processed only to the extent necessary for the operation of CrazyFB.shop, fulfillment of orders, User support, service security, and other lawful purposes connected with use of the website.
15.4. CrazyFB.shop complies with mandatory legal requirements applicable to the processing of the relevant personal data.
15.5. The User must provide only data they are entitled to use and that does not infringe third-party rights.
15.6. Users are encouraged not to submit excessive personal data through website forms or support channels where it is not needed to place or fulfill an order.
16. Applicable Law and Mandatory Rules
16.1. This Agreement sets out the contractual terms governing use of CrazyFB.shop and the placement of orders between CrazyFB.shop and the User.
16.2. Mandatory provisions of law that apply to the relevant relationship independently of the terms of this Agreement remain applicable to the parties.
16.3. Nothing in this Agreement shall be interpreted as excluding any right or remedy that cannot be restricted by agreement between the parties.
16.4. If any provision of this Agreement or CrazyFB.shop's internal policies is wholly or partly unenforceable due to a mandatory provision of law, the remaining provisions continue to apply to the fullest extent permitted by law.
16.5. The absence of a reference to the law of a particular country in this Agreement does not exclude any legal rules that apply to a specific relationship by operation of law.
17. Changes to the User Agreement and Policies
17.1. CrazyFB.shop may update this User Agreement and the Store's other policies as the service develops.
17.2. A new version of this Agreement takes effect when published on the website, unless the new version expressly specifies otherwise.
17.3. For a particular completed order, the versions of this User Agreement, the “Replacement Policy” and “Guarantees” pages, and the Product Listing in effect at the time of purchase apply, unless mandatory provisions of applicable law require otherwise.
17.4. Changes published after an order has been placed must not be applied to an already completed purchase in a manner that unjustifiably worsens the Buyer's position.
17.5. The date on which this Agreement was last updated is shown at the beginning of the page.
18. Requests, Support, and Dispute Resolution
18.1. If the User has a question about a product, order, payment, replacement, or other CrazyFB.shop terms, they are encouraged to contact Store support first.
When contacting support about a specific order, please provide, where possible:
- the order number;
- the email address used for the purchase;
- the product name or category;
- a description of the issue;
- any materials required by the “Replacement Policy” page if the request concerns product verification.
CrazyFB.shop Support: @CrazyFB_Support
18.2. CrazyFB.shop and the User aim to resolve disputes through support communications and negotiations.
18.3. If a dispute cannot be resolved through negotiations, each party may pursue the remedies available to them under mandatory provisions of applicable law.
Related CrazyFB.shop Documents
This User Agreement should be read together with the Store's product verification and guarantee policies.
| ☑️ Replacement Policy Current verification deadlines, procedures for submitting a request, required evidence, and replacement conditions. ➡️ Replacement Policy |
✅ Guarantees CrazyFB.shop guarantee terms and information about additional trust and transaction security measures. ➡️ CrazyFB.shop Guarantees |
Please NoteBy placing and paying for an order on CrazyFB.shop, the Buyer confirms that, before purchasing, they reviewed this User Agreement, the selected product's description, and the current “Replacement Policy” and “Guarantees” pages. Replacements, guarantee requests, and possible refunds are considered only in accordance with the relevant CrazyFB.shop policies, subject to mandatory requirements of applicable law. If you have questions about product specifications or Store policies before purchasing, we recommend clarifying them in advance. |