Replacement

Важная информация

Account Replacement Policy at CrazyFB.shop

At CrazyFB.shop, we aim to provide high-quality Facebook accounts. To ensure transparency and avoid misunderstandings, please review our detailed account replacement conditions below.

General Policy

  • ✅ After purchase, the buyer takes full responsibility for the use of the account.
  • ✅ We do not accept returns. Replacements are possible only if specific conditions are met.
  • ✅ Our team is not responsible for bans due to incorrect usage or violation of instructions.

How to Check an Account Correctly

You must check the account using the profile ID only, without logging in. Logging in may trigger Facebook security checks, making replacement impossible.

Step-by-step guide to check Facebook accounts:

  1. Find the account’s Facebook ID (provided after purchase)
  2. Insert it into the link: https://www.facebook.com/profile.php?id=ID
  3. Open the link in a standard browser (not an anti-detect)
  4. If the profile loads — account is valid
  5. If you see “content unavailable” — the account is non-working and eligible for replacement

Important: Do not check accounts via public checkers, shared proxies, or tools like MaskFB. Doing so will void your replacement rights.

When is account replacement possible?

We will replace an account only if:

  • The account was banned before you logged in (during the ID check)
  • The issue is reported within the specified time
  • You provide proper screenshots and order information

What to include when contacting support:

  • ✔️ Full-screen screenshot showing time/date and error
  • ✔️ Order number and email used at checkout
  • ✔️ Step-by-step description of how the account was checked

Contact our support via Telegram: @CrazyFB_Support

Message format:

Hello! I received an invalid account.
Order Number: ...
Email: ...
Order Time: ...
How I checked: ...
Problem details: ...

Allowed time for account checking

  • 1–10 accounts = within 30 minutes
  • 11–40 accounts = within 2 hours

When replacement is NOT provided

No replacement will be given if:

  • You logged in and got a checkpoint later
  • The account received ZRD (Ad activity restriction)
  • You tried to bypass checks manually
  • You launched ads before checking
  • You used third-party services like MaskFB or token-based checkers

Please follow all instructions carefully. If you check the account correctly and still receive an invalid profile, our team will assist and replace it quickly.

CrazyFB.shop — Trusted Facebook account provider with a transparent refund and replacement policy.