How to Unblock Facebook Business Manager

Getting your Facebook Business Manager (BM) blocked is a common issue among advertisers and media buyers. In this guide, we’ll walk you through the most frequent reasons for a ban and the step-by-step process to restore access.

1. Check the Reason for the Block

Before submitting an appeal, identify why your BM was restricted:

Go to the Account Quality section in Facebook Business Manager.
Review alerts about policy violations or suspicious activities.
Look for messages such as Policy Violation or Restricted Business Manager.

2. Fix the Issues

If your account was blocked due to ad policy violations:

Remove or edit any ads that go against Facebook’s advertising policies.
Ensure that your landing pages comply with platform requirements.
Verify all payment methods are valid and error-free.

3. Submit an Appeal

Once the violations are resolved, initiate the appeal process:

Go back to the Account Quality section and select your restricted BM.
Click “Request Review” and fill out the appeal form with all required details.
Wait for Facebook’s support response — it may take a few hours to several days.

4. Document Verification

Facebook may request proof of identity or business registration:

Prepare valid identity documents (passport, driver’s license) and proof of business registration.
Upload the documents via the appeal form when prompted.
Ensure the information matches what’s in your BM account.

5. Additional Tips

Do not create a new BM until your current one is reviewed and resolved.
Avoid making drastic changes after account restoration.
Regularly check your Account Quality section for updates or new notices.